By Christina Howard
As a Property Manager, you have many choices when it comes to finding the right Landscape Maintenance provider. But how do you find the best fit for your specific property? Check out SKB Industries top four things you should look for in a landscape company.
Attention to Detail
Mowing, mulching, leaf removal, pest control, pruning, fertilization and bed maintenance are services landscape maintenance can provide. Paying attention to detail when providing these services is key to a well-managed landscape. Focusing on small details such as crisp bed edging keeps the landscape fresh and aesthetically pleasing.
A Hands-on Account Manager
When signing a new maintenance contract with a landscape company, an account manager should be assigned to your property. This is because they play a very intricate role in the success of your maintenance program. The role of your account manager is to handle any issues or changes to the landscape on your property that may be needed. Here at SKB, we follow the idea of being proactive in your approach and anticipat the needs of the property. We provide solutions to any issues or renovations needed before our property managers have to reach out. We schedule regular visits to walk the property and evaluate the condition. Any improvements needed while taking photos to ensure our crews know the exact location of any concerns. Having this high level of management allows for seamless communication and implementation.
Preparing annual budgets for Property Managers requires consistency. This also provides transparency for the scope of work that is going to be performed. Many times, landscape companies will price maintenance contracts low in order to win the account. They will price anything outside of the services that were agreed upon very high. Consistency is key and pricing the correct services for the property initially is how any contract should be handled.
If your current landscape company is not operating with openness and transparency, how can you truly build trust they are doing what needs to be done for the property? Performing the scope of work that was initially agreed upon is mandatory. Allow the Property Manager to make the decision of additional work at the price suggested. Doing any enhancements without telling them and then sending an invoice is not okay. Understand your client and budget. This is how you stay within the agreed cost. Communicating extra services beforehand will keep the relationship open and honest.